Refund Policy
Returns & Refunds Policy
At BelleAdode, we hope you love your purchase. If something isn’t quite right, we’re here to help.
Can I Amend or Cancel My Order?
Once an order is placed, it cannot be amended.
We get it—plans change. You can cancel your order any time before dispatch.
- If your order hasn’t been dispatched yet, contact us to cancel.
- If your order is already on the way, you may still be able to cancel, but you’ll need to cover the return cost and/or cancellation fee. This fee varies based on product, location, and circumstances.
📧 Email us: support@belleadode.co.uk
💬 Live Chat: Monday–Friday, 10am–4pm via our Contact Page
We’ll always try our best to help, however cancellation may not always be possible if your order has already been dispatched.
How Do I Return My Order?
If you change your mind, you can return your item for a full refund.
- Notify us within 14 days of receiving your order
- You have 28 days from delivery to return it
- Items must be:
- In original packaging, labels and assembly instructions in good condition.
- Unassembled and undamaged
- Returned via a tracked courier service
- From a Mainland UK address, only
Return Address:
BelleAdode Returns
Delamode International Logistics
Dock Gate 20
Western Avenue
Southampton
Hampshire
SO15 0GN